Privacy Policy
Last Updated: 01.11.2024
At NordiaGroup ("we", "our", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website nordiagroup.org] or use our services.
Please read this Privacy Policy carefully to understand how we handle your personal data. By using our website or services, you agree to the collection and use of your data as outlined in this policy.
1. Information We Collect
We collect the following types of information when you use our website:
Personal Information: This includes data you provide when you sign up for our newsletter, create an account, make a purchase, or contact us. It may include your name, email address, phone number, mailing address, and payment details.
Technical Information: This includes information about your device, browser type, IP address, operating system, and browsing behaviour on our website (e.g., pages visited, time spent on the site).
Cookies and Tracking Technologies: We use cookies to collect information about how you interact with our website. Cookies help us improve user experience and gather analytical data. You can control cookie settings through your browser, but disabling cookies may affect some functionality of our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide our services: This includes fulfilling orders, processing payments, and communicating with you about your purchases.
To improve our website: We use analytics to monitor website performance, diagnose issues, and enhance user experience.
Marketing and Communications: If you’ve opted in to receive marketing materials, we may send you promotional emails, newsletters, and special offers. You can opt out at any time by following the unsubscribe link in our communications or contacting us directly.
To comply with legal obligations: We may process your data to comply with legal obligations, such as record-keeping and fraud prevention.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with the following entities in certain circumstances:
Service Providers: We may share your data with trusted third-party service providers who help us operate our business (e.g., payment processors, marketing agencies, delivery partners).
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., law enforcement).
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
5. Your Rights
Under the GDPR, you have several rights concerning your personal data:
Right of Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
Right to Restriction: You can request that we restrict the processing of your data in certain circumstances.
Right to Data Portability: You can request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.
Right to Object: You can object to our processing of your data for direct marketing or other legitimate interests.
Right to Withdraw Consent: If we process your data based on your consent, you can withdraw it at any time.
To exercise any of these rights, please contact us using the contact details provided at the end of this policy.
6. Data Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
7. International Data Transfers
We may transfer your personal data outside the European Economic Area (EEA) for the purposes outlined in this policy. In such cases, we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR, including the use of Standard Contractual Clauses (SCCs) or other legal mechanisms.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the "Last Updated" date at the top will be revised accordingly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data processing practices, or if you wish to exercise your rights, please contact us at:
NordiaGroup
Email: sales@nordiagroup.org
Address: Riga,Krišjāņa Valdemāra Street 149-11